Shipping policy

Thank you for shopping with Wildly Yours. We are committed to delivering your order safely and efficiently. Please read our Shipping Policy before placing an order.

1. Order Processing

  • All orders are processed within 1–3 business days after successful payment confirmation.
  • Orders are processed only on business days (Monday to Saturday, excluding public holidays).
  • During sales, festive seasons, or unforeseen circumstances, processing times may be slightly longer. We appreciate your patience in such cases.

2. Shipping Timeline

  • Once dispatched, most orders are delivered within 3–7 business days, depending on the delivery location.
  • Delivery timelines are estimates and may vary due to factors beyond our control, including courier delays, weather conditions, strikes, or other unforeseen events.
  • Wildly Yours is not responsible for delays caused by courier partners after an order has been dispatched.

3. Shipping Charges

  • Shipping charges, if applicable, will be displayed during checkout before payment.
  • We may offer free shipping on selected orders or promotional campaigns at our discretion.

4. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation via email, SMS, or WhatsApp (where applicable) containing your tracking details.

5. Delivery

Please ensure that the shipping address and contact details provided during checkout are complete and accurate.

If a delivery attempt fails due to an incorrect address, unavailable recipient, or refusal to accept the package, additional shipping charges may apply for re-delivery.

Ownership and responsibility for the product pass to the customer upon successful delivery to the shipping address provided.

6. Damaged or Tampered Packages

If your package appears damaged, tampered with, or opened at the time of delivery, we recommend that you:

  • Refuse to accept the package if possible.
  • Record a clear video and photographs of the package before opening it.
  • Contact us within 24 hours of delivery with your order details and supporting evidence.

Claims submitted without sufficient evidence may not be eligible for review.

7. Delayed or Lost Shipments

If your order has not arrived within the estimated delivery period, please contact us. We will coordinate with our courier partner to investigate the shipment and keep you informed.

While we will make every reasonable effort to assist, Wildly Yours is not liable for delays caused by circumstances beyond our reasonable control.

8. International Shipping

Currently, Wildly Yours ships only within India. If international shipping becomes available in the future, this policy will be updated accordingly.