Refund policy

At Wildly Yours, every piece is carefully checked and packed with intention before it reaches you.
Because of the nature of our products, we do not offer returns or exchanges once an order is delivered.                                             
                                                                                           
We understand that sometimes things don’t arrive the way they should.
If you receive a damaged product, we’ll make it right — provided that an unboxing video is available.

The video must be:
clear and continuous (no cuts)
starting from the sealed package
showing the issue clearly

Without an unboxing video, we will not be able to process any claims.

🌿 Reporting Timeline
Please report damaged items within 48 hours of delivery
Share the video and details via:
Instagram DM / WhatsApp / Email
🌿 Important Notes
Slight variations in color or finish due to lighting/screen differences are not considered defects
Damage due to improper handling, water, or perfume exposure is not eligible for replacement

We truly appreciate your understanding — every piece is packed with care, and we want it to reach you just as it was meant to.

Yours, Wildly.